Subject to these terms, we offer refunds on the purchase of goods but not on the provision of services.
Books:
Books are non-refundable. We, at Marcus J Creations, encourage you to donate the book to another source that may can use it properly.
Spiritual Readings:
Spiritual divinations are non-refundable as they are donations to the Universe because you was drawn for a need of help in some way, shape, or form. Ase
Crystal Jewelry:
Our returns period lasts for 7 days after you receive any item. If 7 days have gone by since delivery of your purchase, unfortunately, we can’t offer you a refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Custom Orders:
Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
Health Care products:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.